Mo' Sirius Mo' Problems

I love consumers who take that extra step to really expose corporate negligence, and i especially love it when they are rewarded for it. All this guy wanted was some goddamn sticky tape to keep his Sirius radio from slipping off his car's dashboard. All it took was constant phone calls, with no luck, until he finally e-mailed Sirius execs, the BBB, and a number of gadget blogs. In the end, he was rewarded with the replacement tape and 3 months free service.

From his letter:

"...As someone who regularly makes technology recommendations to friends and family, your response or lack thereof may impact whether or not I recommend Sirius satellite radio to them in the future, let alone maintain my subscription. Some of them CC'd on this email, in addition to popular consumer product and technology publications..."

Power to you!

Read more: CONSUMERIST